- FAQ
Hello, how we can help?
At The Mbome Foundation, we believe that transparency builds trust, and trust builds stronger communities. Below, we provide extensive, detailed answers to the questions we receive most frequently. Our commitment is to offer you complete clarity about who we are, how we operate, and how your support creates lasting change in Limbe, Cameroon.
Understanding Our Foundation & Mission
The Mbome Foundation is a registered non-governmental organization based in Limbe, Cameroon, dedicated to comprehensive community transformation. Our foundation operates on the fundamental belief that every human being—regardless of their circumstances—deserves dignity, opportunity, and the chance to live a fulfilling life.
We focus specifically on four interconnected vulnerable groups: orphans, the poor, the sick, and the less privileged. Rather than treating these as separate issues, we recognize they are often deeply intertwined—a sick parent can plunge a family into poverty, leaving children vulnerable; poverty prevents access to healthcare and education, creating cycles of disadvantage.
Our philosophy is holistic intervention. We don’t just feed a hungry child; we ensure that child goes to school, receives healthcare, and has psychosocial support. We don’t just pay a medical bill; we work with the family to develop sustainable livelihoods so future medical needs don’t cause crisis. Our work is rooted in the Limbe community—we are not outsiders imposing solutions but community members working alongside our neighbors to build resilience from within.
Our primary operational base is the city of Limbe and its immediate surrounding villages and communities in the South West Region of Cameroon. We maintain a central office in Limbe that serves as our coordination hub for all programs, volunteer activities, and community outreach.
We focus on Limbe for several crucial reasons:
Local Knowledge:Â Our founders and team are from Limbe. We understand the specific cultural, social, and economic dynamics of this region. We know which neighborhoods face the greatest challenges, which local leaders to partner with, and how to navigate community structures effectively.
Targeted Impact:Â While need exists everywhere, we believe in creating deep, measurable impact in one geographical area rather than spreading resources thinly. By concentrating our efforts in Limbe, we can build comprehensive support systems where beneficiaries can access multiple services in one trusted location.
Community Ownership:Â Sustainable change requires community buy-in. Being locally based means we are accountable directly to the people we serve. Our success or failure is visible daily, which drives our commitment to genuine, effective work.
Cameroonian Context:Â Within Cameroon’s diverse regions, the South West faces particular challenges including urban migration pressure, health disparities, and educational gaps. Our programs are specifically designed to address these regional realities.
We occasionally collaborate on specific projects with partners in other parts of Cameroon, but our infrastructure, daily operations, and core mission execution remain firmly centered in Limbe.
Yes, The Mbome Foundation operates with full legal standing and compliance. We are registered with the Government of Cameroon under the Ministry of Territorial Administration as a non-profit, non-governmental organization.Â
Beyond basic registration, we maintain:
Tax Compliance:Â We fulfill all annual reporting requirements with the relevant tax authorities.
Operational Permits:Â We secure necessary permits for specific activities, such as medical outreach camps or public fundraising events.
Partnership Agreements:Â We establish formal memoranda of understanding with government health facilities, schools, and other NGOs we collaborate with.
Financial Audits:Â While not legally required for all NGOs, we voluntarily undergo periodic financial reviews to ensure accountability.
We keep all registration documents, annual reports, and compliance certificates at our office and can provide copies to serious institutional partners, major donors, or government entities upon formal request. Our legal status ensures that donations are received properly, contracts are binding, and our operations have official recognition.
Our approach is distinctive in several fundamental ways that we believe create more sustainable, dignified impact:
The “Continuum of Care” Model: Many organizations provide single-point interventions—a food donation, a one-time medical camp, or school fees for one year. We map out a “continuum of care” for each beneficiary. For example, an orphaned child enters our system and immediately receives nutrition, enrollment in school, uniform/books, and placement with a screened caregiver. As they grow, they receive tutoring, puberty education, vocational guidance, and eventually support transitioning to independence. This long-term commitment prevents them from falling through gaps between different aid programs.
Asset-Based Community Development (ABCD):Â Instead of viewing Limbe only through a lens of needs and deficits, we actively identify and mobilize community assets. This includes:
Skills Assets:Â The retired nurse who volunteers at our health camp.
Physical Assets:Â The church hall we use for training programs.
Cultural Assets:Â Traditional support systems we strengthen.
Economic Assets:Â Local businesses that hire our graduates.
This approach builds solutions from within rather than importing them.
Dignity as Methodology:Â Every interaction is designed to protect and enhance dignity. Beneficiaries are never treated as passive recipients. They participate in designing solutions, provide feedback on programs, and often become volunteers themselves. Our food distribution includes nutrition education; our skills training includes business planning; our medical support includes prevention education. We build capability, not dependency.
Data-Informed Adaptation:Â We maintain detailed (but confidential) records on beneficiary progress. We track not just outputs (meals served, children enrolled) but outcomes (improved school grades, health indicators, income increases). This data allows us to identify what’s working, what isn’t, and adapt our programs quarterly. For instance, if we notice vocational graduates in tailoring struggling to find work, we might add a module on contemporary fashion or partner with a local boutique.
Advocacy Rooted in Service: Because we work directly with hundreds of families, we gather real-time evidence of systemic barriers. This positions us to advocate effectively with local government for policy changes—like improved access to birth certificates for orphans or better public health services in certain neighborhoods. Our advocacy is credible because it’s grounded in daily service delivery.
Our Programs & Beneficiary Selection
Our process for identifying and selecting Orphans and Vulnerable Children (OVC) is systematic, transparent, and deeply compassionate. It typically involves seven stages:
Stage 1: Community Referral Network Activation
We have established a formal network of over 50 trusted community referral agents across Limbe. These include:
Local government councilors and quarter heads
School principals and teachers
Religious leaders (pastors, imams)
Traditional birth attendants
Community health workers
Leaders of women’s and youth groups
These agents are trained to recognize signs of vulnerability and refer families to us using standardized referral forms.
Stage 2: Initial Screening and Rapport Building
Once referred, a social worker visits the home unannounced but respectfully. This first visit is about building trust, not assessment. They explain who we are, listen to the family’s story without judgment, and explain what support might be available.
Stage 3: Comprehensive Vulnerability Assessment
If the family expresses interest, we conduct a formal assessment using our “Child and Family Vulnerability Index” which scores across multiple dimensions:
Orphanhood Status:Â Double orphan (both parents deceased), single orphan, or parental abandonment.
Caregiver Capacity:Â Age, health, income, and willingness of the caregiver.
Material Deprivation:Â Shelter quality, food security, access to clean water and sanitation.
Educational Status:Â School enrollment, attendance, performance, and barriers.
Health Status:Â Chronic illness, disability, nutritional status, HIV status.
Protection Risks:Â Exposure to abuse, exploitation, child labor, or early marriage.
Psychosocial Well-being:Â Observable signs of trauma, depression, or social isolation.
Each dimension is scored, with higher scores indicating greater vulnerability.
Stage 4: Verification and Cross-Checking
To ensure integrity, we verify information through multiple channels:
School records for enrollment and performance
Health clinic records (with consent)
Neighbor interviews (discreetly)
Local council confirmation of residency
Stage 5: Selection Committee Review
A committee comprising our Program Director, two social workers, a community representative, and sometimes a child protection specialist meets bi-weekly. They review all assessed cases, examine the vulnerability scores, discuss special circumstances, and make final selections based on:
Severity of need (highest vulnerability scores)
Potential for impact (our capacity to genuinely change their trajectory)
Balance across our programs (ensuring we don’t neglect one age group or gender)
Urgency (immediate protection concerns are prioritized)
Stage 6: Enrollment and Care Plan Development
Selected children are formally enrolled. For each child, we develop an Individualized Care Plan (ICP) that outlines specific interventions across our program areas—education, health, nutrition, protection—with clear timelines, responsible staff, and success indicators.
Stage 7: Regular Reassessment
Vulnerability is not static. We reassess each child every six months. Some may graduate from intensive support to lighter monitoring; others may need increased intervention due to new crises. This dynamic approach ensures resources are allocated where most needed.
Ethical Safeguards:
All assessors are trained in child-friendly communication.
Children’s opinions are considered according to their age and maturity.
We have a transparent appeals process for families not selected.
We maintain strict confidentiality; no child’s story is shared publicly without specific, informed consent.
We consciously and deliberately do not operate an orphanage or children’s home. Decades of child development research, coupled with the UN Guidelines for the Alternative Care of Children, clearly demonstrate that institutional care should be a last resort, temporary solution. Orphanages often fail to provide the consistent, loving attachments children need for healthy emotional development and can lead to long-term psychological challenges.
Instead, we champion family-based care through our Family Preservation and Strengthening Model:
Tier 1: Kinship Care (Our Primary Focus)
Most orphans in Cameroon have extended family—aunts, uncles, grandparents, older siblings. These relatives often want to help but lack resources. We identify and support these kinship caregivers through:
Monthly Stipend:Â A modest cash transfer to cover the child’s basic needs, reducing economic strain.
Caregiver Training:Â Workshops on positive discipline, child development, trauma-informed care.
Respite Support:Â Occasional childcare to give caregivers a break.
Housing Improvements:Â Help repairing roofs, installing safe cooking areas, etc.
Income-Generating Activities:Â Helping the caregiver start or expand a small business so they can eventually support the child independently.
Tier 2: Foster Care Within the Community
For children with no suitable kin, we recruit, train, and support foster families within Limbe. Our foster care program includes:
Rigorous Screening:Â Home studies, background checks, and interviews.
Specialized Training:Â 12-week preparation course covering attachment, caring for traumatized children, etc.
24/7 Support:Â Foster parents have direct access to our social workers.
Financial Support:Â A monthly foster care allowance.
Regular Monitoring:Â Monthly home visits and quarterly review meetings.
Tier 3: Supported Independent Living (For Older Youth)
For adolescents (16+), we help transition to semi-independent living:
Shared housing with peer supervision
Life skills training (budgeting, cooking, job searching)
Continued educational/vocational support
Mentorship from community volunteers
Why This Model Works Better:
Children maintain cultural identity, language, and community connections.
Siblings can usually stay together.
It’s significantly more cost-effective than institutional care.
It strengthens the overall community fabric.
Children develop healthier attachment patterns.
Our social workers maintain a caseload of no more than 20 families each, allowing for intensive, personalized support. We have established a Foster Care Review Board with community members to oversee placement quality and handle any concerns.
Our medical support operates through two complementary streams: preventive community health and curative treatment assistance.
Preventive Health Initiatives (Open to All):
These are broad public health services we provide regardless of ability to pay:
Monthly Health Camps:Â Rotating through different neighborhoods, offering free screenings for hypertension, diabetes, malaria, HIV, and basic eye/dental checks.
Vaccination Drives:Â Partnering with government health centers to boost immunization coverage.
Health Education:Â Weekly workshops on topics like maternal health, malnutrition prevention, hygiene, malaria prevention, and chronic disease management.
Pregnancy Support:Â Antenatal education and delivery kits for expectant mothers in poverty.
Curative Treatment Assistance (Application-Based):
For individuals needing surgery, hospitalization, or long-term medication, we operate a Medical Treatment Fund with specific criteria:
Conditions We Commonly Support:
Life-Threatening Acute Conditions:Â Emergency surgeries (appendicitis, injuries), severe infections, complications of childbirth.
Manageable Chronic Diseases: Diabetes, hypertension, asthma, epilepsy—providing regular medication.
Treatable Disabilities:Â Cataract surgery, cleft lip/palate repair, hearing aids, basic prosthetics.
Childhood Illnesses:Â Malaria, pneumonia, diarrhea with complications requiring hospitalization.
Conditions with High Cure Rates:Â Certain cancers if detected early and treatment is feasible locally.
Conditions We Typically Cannot Fund:
Treatments unavailable in Cameroon requiring overseas travel
Experimental or unproven therapies
Elective cosmetic procedures
Conditions where palliative care is the only medically appropriate option
Decision-Making Process for Treatment Funding:
Application:Â Patient/family submits application with doctor’s report and cost estimate.
Social Assessment:Â Our health team visits the home to verify poverty level and family support capacity.
Medical Review:Â Our volunteer medical panel (local doctors) reviews the case for:
Medical urgency and prognosis
Cost-effectiveness of treatment
Availability of alternative support (government programs, other NGOs)
Co-Payment Principle:Â Whenever possible, we employ a graduated co-payment system:
Extreme Poverty:Â 100% coverage
Moderate Poverty:Â 50-75% coverage
Working Poor:Â 25-50% coverage
This encourages some family investment while ensuring no one is denied care due to poverty.
Committee Decision:Â A committee including medical professionals, social workers, and community representatives makes final decisions bi-weekly.
Direct Payment:Â We never give cash to patients. We pay hospitals, pharmacies, or medical suppliers directly.
Post-Treatment Support:Â We don’t just pay bills and disappear. We provide follow-up care, nutrition support during recovery, and help families develop economic resilience to prevent future medical crises from causing destitution.
Other Questions
Our poverty alleviation strategy, “Lift Together,” is built on the understanding that lasting economic change requires addressing multiple barriers simultaneously. We move beneficiaries through a deliberate pathway:
Phase 1: Stabilization (3-6 Months)
Before someone can plan for the future, they need stability today. For families in acute crisis, we provide:
Emergency food packages
Help securing basic shelter
School fee payments to keep children in school
Connection to our health program
Phase 2: Capacity Building & Assessment (6-12 Months)
Once stabilized, participants enter our Livelihoods Readiness Program:
Psychosocial Support:Â Group counseling to address trauma, build confidence, and develop future orientation.
Skills Assessment:Â Identifying existing skills, interests, and market opportunities.
Financial Literacy Training:Â Basic budgeting, saving, and debt management.
Health & Wellness:Â Ensuring participants are physically able to work.
Phase 3: Skills Acquisition & Business Planning (6-12 Months)
Participants choose a track based on local market analysis:
Urban Tracks:Â Tailoring/fashion design, mobile phone repair, catering/baking, hairdressing, solar installation, motorcycle repair.
Semi-Urban/Rural Tracks:Â Sustainable agriculture (vegetables, poultry, snails), beekeeping, artisanal crafts (basket weaving, soap making).
Digital Tracks:Â Basic computer literacy, data entry, graphic design (for youth).
Training includes:
Technical Skills:Â Mastery of the craft/trade
Business Skills:Â Business planning, costing, pricing, customer service, record-keeping
Soft Skills:Â Communication, punctuality, problem-solving
Phase 4: Launch Support (Ongoing for 2 Years)
Graduates receive:
Start-up Kit:Â All necessary tools/equipment to begin working immediately (sewing machine, farming tools, baking oven, etc.).
Seed Capital:Â A small cash grant or in-kind materials for first production cycle.
Business Registration Help:Â Assistance registering as small business if appropriate.
Market Linkages:Â Connection to selling points, contracts with local businesses, or space in local markets.
Mentorship:Â Assigned a volunteer business mentor for regular check-ins.
Phase 5: Collective Empowerment & Resilience Building
To prevent backsliding, we foster economic communities:
Savings Groups:Â Participants form Village Savings and Loan Associations (VSLAs) where they save together and give each other small loans.
Producer Cooperatives:Â Graduates in the same field form cooperatives to buy supplies in bulk, share equipment, and negotiate better prices.
Ongoing Advanced Training:Â Workshops on scaling up, employing others, or adding new product lines.
Success Metrics We Track:
Income increase (target: 50% within 18 months)
Asset accumulation (purchasing additional equipment, improving home)
Food security (number of months food secure per year)
Employment of others (becoming job creators)
Savings group participation
What Makes This Sustainable:
Market-Driven:Â We constantly research Limbe’s economy to train for skills in demand.
Local Resource-Based:Â We use materials readily available locally.
Social Capital Focus:Â We build networks of mutual support that last beyond our direct involvement.
Graduation Benchmark:Â Participants “graduate” when they’ve sustained income above the poverty line for 12 months and have joined a sustainable savings group.
We recognize that trust is earned through consistent transparency and rigorous accountability. Here is our multi-layered system to ensure integrity in all financial matters:
Governance Structure:
Board of Directors:Â An active, unpaid board with financial, legal, and community development expertise oversees all operations. The board reviews and approves the annual budget, examines quarterly financial reports, and commissions external audits.
Finance Committee:Â A sub-committee of the board meets monthly to scrutinize expenditures, ensure compliance, and investigate any anomalies.
External Auditor:Â We engage a reputable, independent auditing firm annually to conduct a full financial audit. The audit report is available to major donors and published in summary on our website.
Operational Financial Controls:
Segregation of Duties:Â No single person handles donations from receipt to expenditure. Different staff members handle donation recording, banking, approval, and disbursement.
Designated Accounts:Â We maintain separate bank accounts for:
General Operations
Specific Restricted Funds (e.g., “Education Fund,” “Medical Fund”)
Capital Projects
Receipt System:Â Every donation, regardless of size, receives an official receipt with our registration number. Mobile money donations receive automated SMS receipts.
Budget-Linked Spending:Â All expenditures must be pre-approved against our annual program budgets. Unbudgeted expenses require special board approval.
Vendor Due Diligence:Â We vet all suppliers and service providers for fair pricing and legitimacy.
Transparency Measures:
Annual Report:Â Published each March, detailing achievements, challenges, beneficiary numbers, and complete financial statements.
Program-Specific Reporting:Â Donors who fund specific programs receive quarterly narrative and financial reports on that program.
Public Disclosure:Â Our audited financial statements are shared at annual community meetings where beneficiaries and community members can ask questions.
Real-Time Updates:Â For major campaigns (like emergency medical funds), we provide regular updates on funds raised, patients assisted, and amounts spent.
Beneficiary Verification:
Random Checks:Â Our board members randomly select beneficiaries from our database and visit them unannounced to verify they received the support recorded.
Third-Party Verification:Â We partner with local community organizations who can independently verify our work in their areas.
Beneficiary Feedback Systems:Â Regular surveys where beneficiaries can anonymously report if they did not receive promised support.
Our Commitment:
We pledge that at least 85% of every donation goes directly to program activities. No more than 15% is allocated to essential administrative and fundraising costs. In years where we receive grants specifically covering overhead, we adjust this ratio to direct even more to programs.
If any donor has specific concerns or wishes to examine records more closely, we welcome scheduled visits to review documentation at our office.
Yes, our “Hope Link” Individual Sponsorship Program is one of our most meaningful ways to give. It creates a direct, personal connection between you and a beneficiary while ensuring professional management of the relationship.
How Sponsorship Works:
Step 1: Choosing Your Sponsorship Type
Child Sponsorship:Â Support an orphaned or vulnerable child (ages 4-18). Monthly commitment: 15,000-25,000 FCFA ($25-$40).
Family Sponsorship:Â Support an entire vulnerable household (typically grandparent-headed or mother-only). Monthly: 30,000-50,000 FCFA ($50-$85).
Elderly/Sick Sponsorship:Â Support an isolated elderly person or chronically ill individual. Monthly: 10,000-20,000 FCFA ($17-$34).
Vocational Sponsorship:Â Fund a young adult’s entire skills training program. One-time: 150,000-300,000 FCFA ($250-$500).
Step 2: The Matching Process
You can either:
Choose from Profiles:Â We provide anonymized profiles (first name only, blurred photo) with age, general situation, and interests.
Let Us Match You:Â We match you with a beneficiary whose needs align with your desired sponsorship level.
No child is shown to multiple potential sponsors simultaneously. We maintain a waiting list and present profiles one sponsor at a time.
Step 3: What Your Sponsorship Provides
For Child Sponsorship:
Education:Â School fees, uniforms, books, supplies, tutoring
Nutrition:Â Monthly food package or school lunch program
Healthcare:Â Medical check-ups, basic treatment, health insurance
Clothing:Â Seasonal clothing and shoes
Psychosocial:Â Counseling, recreational activities, birthday recognition
Caregiver Support:Â Training and small stipend for the caregiver
Step 4: The Communication & Relationship
To protect privacy while fostering connection:
Letters:Â You can write to your sponsored child/family (in English or French). We translate and deliver. They respond with our assistance.
Photos/Updates:Â Quarterly photos and progress reports (school grades, health updates).
No Direct Contact Information:Â For safety, we don’t exchange addresses, phone numbers, or social media.
Cultural Guidance:Â We provide guidance on culturally appropriate communication.
Step 5: Professional Management
Pooled Funding:Â Your monthly gift is pooled with other sponsors’ gifts. Your specific child receives comprehensive support, but we don’t give cash directly to families. This ensures funds are used appropriately and all children in the program receive equitable support regardless of their sponsor’s contribution level.
Case Management:Â Each sponsored child has a dedicated case worker who visits monthly.
Regular Reporting:Â You receive detailed annual reports on how funds were used for your sponsored child.
Step 6: Visiting (If Desired)
If you visit Limbe, you can meet your sponsored child/family in a supervised setting at our office or during a community event. We require advance notice and preparation with the family.
Duration & Conclusion:
Sponsorship continues until:
The child turns 18 and graduates from secondary school (we help transition to vocational training/higher education)
The family achieves sustainable self-reliance (verified by 12 months of stable income)
You choose to end your sponsorship (we request 60 days notice to find replacement support)
When sponsorship ends, we facilitate a final communication and provide closure for both sponsor and beneficiary.
Ethical Commitment:
We never create dependency; all sponsorship includes an exit strategy.
We never use images of suffering children for fundraising.
We obtain informed consent from caregivers for participation.
We prioritize keeping siblings together in sponsorship.
Getting Started
Volunteers are integral to our work, bringing skills, energy, and diverse perspectives. We welcome both local and international volunteers for short-term and long-term assignments.
Current Priority Volunteer Needs:
A. Professional/Skilled Volunteers (Minimum 1 month commitment):
Medical Professionals:
Doctors (general practitioners, pediatricians)
Nurses/midwives
Dentists/dental hygienists
Physiotherapists/occupational therapists
Mental health counselors/psychologists
Educators & Trainers:
Teachers (all subjects, especially STEM and English)
Special education specialists
Vocational trainers (sewing, IT, carpentry, etc.)
Early childhood development experts
Technical Experts:
IT specialists (database management, website maintenance)
Accountants/bookkeepers
Grant writers/fundraising specialists
Monitoring & evaluation experts
Architects/engineers (for infrastructure projects)
Creative & Communications:
Photographers/videographers
Graphic designers
Social media managers
Journalists/writers for storytelling
B. General Volunteers (1 week to 6 months):
Childcare assistants at our after-school program
Administrative/office support
Event organization helpers
Community outreach assistants
Agriculture/gardening helpers at our demonstration farm
C. Virtual/Remote Volunteers:
Online tutors for our students
Translation (French/English)
Research assistants
Social media engagement
Grant research
You still have a question?
If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!